Hotel Front Desk Agent Wanted at Holiday Inn Santa Maria - Evolution Hospitality (marina del rey,
Company Description:
About Evolution Hospitality
Job Description:
The Opportunity Job Responsibilities Key responsibilities of a Front Desk Agent include:
Checking guests in and out of the hotel in a efficient, courteous and professional manner Promoting and selling special hotel programs, special rate packages and upgrades when appropriate Interacting with hotel associates in a professional manner, assisting other departments with necessary information Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
Managing and resolving all guest complaints and compliments in a professional and courteous manner Listening and responding to guest inquiries using a positive, clear speaking voice Maintaining an up to date working knowledge of all property amenities as well as any special events Job Requirements High school degree or equivalent Strong computer skills Pleasant telephone demeanor Ability to handle stressful situations in a calm, professional manner Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice Must have the ability to work a varied schedule that may include evenings, nights, and weekends Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
About Evolution Hospitality
Job Description:
The Opportunity Job Responsibilities Key responsibilities of a Front Desk Agent include:
Checking guests in and out of the hotel in a efficient, courteous and professional manner Promoting and selling special hotel programs, special rate packages and upgrades when appropriate Interacting with hotel associates in a professional manner, assisting other departments with necessary information Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
Managing and resolving all guest complaints and compliments in a professional and courteous manner Listening and responding to guest inquiries using a positive, clear speaking voice Maintaining an up to date working knowledge of all property amenities as well as any special events Job Requirements High school degree or equivalent Strong computer skills Pleasant telephone demeanor Ability to handle stressful situations in a calm, professional manner Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice Must have the ability to work a varied schedule that may include evenings, nights, and weekends Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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