Customer Service Representative
HMG Services Inc HMG Services Inc Fresno, CA Fresno, CA Full-time Full-time $800 - $850 a week $800 - $850 a week Job Overview The Customer Service Representative will work with a wide variety of customers while managing our existing accounts.
We are specifically looking for an energetic, goal-driven person with excellent communication and computer skills.
Attention to detail, excellent phone etiquette, positive attitude and professionalism are important factors required.
Customer service experience in a call center environment is a plus.
This position involves a high degree of flexibility and multi-tasking and must be cross-trained to perform other departmental tasks.
Responsibilities and Duties Address clients' questions / concerns performing as a direct liaison between our clients and manager Negotiate contracts and handle paperwork (e.
g.
invoices, orders) Answer inbound phone requests from customers about service-related product information and inquiries.
Assist customers / clients via phone and email regarding pricing inquiries.
Contact prospects to assist in expanding our client portfolio During down-time, learning about our product, monitoring competitors pricing seeking possible improvements on our websites based on the analysis Qualifications High school diploma or equivalent required.
Minimum of 1 year customer service experience.
Experience with a variety of computer programs (Word, Excel, Outlook, etc.
).
Customer sales calls experience and learning about our products is essential.
Must be career minded and willing to wear multiple hats in a small office environment.
Job Type:
Full-time Pay:
$800.
00 - $850.
00 per week
Benefits:
Health insurance Experience level:
No experience needed Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Fresno, CA 93721:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are specifically looking for an energetic, goal-driven person with excellent communication and computer skills.
Attention to detail, excellent phone etiquette, positive attitude and professionalism are important factors required.
Customer service experience in a call center environment is a plus.
This position involves a high degree of flexibility and multi-tasking and must be cross-trained to perform other departmental tasks.
Responsibilities and Duties Address clients' questions / concerns performing as a direct liaison between our clients and manager Negotiate contracts and handle paperwork (e.
g.
invoices, orders) Answer inbound phone requests from customers about service-related product information and inquiries.
Assist customers / clients via phone and email regarding pricing inquiries.
Contact prospects to assist in expanding our client portfolio During down-time, learning about our product, monitoring competitors pricing seeking possible improvements on our websites based on the analysis Qualifications High school diploma or equivalent required.
Minimum of 1 year customer service experience.
Experience with a variety of computer programs (Word, Excel, Outlook, etc.
).
Customer sales calls experience and learning about our products is essential.
Must be career minded and willing to wear multiple hats in a small office environment.
Job Type:
Full-time Pay:
$800.
00 - $850.
00 per week
Benefits:
Health insurance Experience level:
No experience needed Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Fresno, CA 93721:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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