Customer Service
Customer Service Representative FULL TIME POSTION (40 hrs/week)
Summary:
Responsible for receiving incoming customer calls and finding solutions to service questions/issues.
Qualifications:
High school diploma or G.
E.
D.
certification required Effective listening and comprehension skills.
Good communication and interpersonal skills with the ability to remain customer service focused during situations in which customers may be notably frustrated.
Knowledge of the waste management industry is preferred but not required.
Bi-lingual skills are desirable but not a requirement.
Qualifications:
Communicate relevant information effectively and coherently to customers and coworkers.
Acts in a professional, courteous, cooperative manner toward customers and coworkers.
Creates problem-solving solutions for the customer as well as the company.
Interpersonal Skill Develops openness and trust with others.
Expresses opposing views in a tactful manner that builds teamwork.
Multitasking Ability to effectively manage two or more activities or sources of information.
Record Keeping Keeps records for future reference in an organized manner.
Organizes information others can use easily.
Keeps up with new incoming records.
Computer Skills Proficient in Microsoft applications and general software application uses.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Responsible for receiving incoming customer calls and finding solutions to service questions/issues.
Qualifications:
High school diploma or G.
E.
D.
certification required Effective listening and comprehension skills.
Good communication and interpersonal skills with the ability to remain customer service focused during situations in which customers may be notably frustrated.
Knowledge of the waste management industry is preferred but not required.
Bi-lingual skills are desirable but not a requirement.
Qualifications:
Communicate relevant information effectively and coherently to customers and coworkers.
Acts in a professional, courteous, cooperative manner toward customers and coworkers.
Creates problem-solving solutions for the customer as well as the company.
Interpersonal Skill Develops openness and trust with others.
Expresses opposing views in a tactful manner that builds teamwork.
Multitasking Ability to effectively manage two or more activities or sources of information.
Record Keeping Keeps records for future reference in an organized manner.
Organizes information others can use easily.
Keeps up with new incoming records.
Computer Skills Proficient in Microsoft applications and general software application uses.
Estimated Salary: $20 to $28 per hour based on qualifications.
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